Support

Help setting up or verifying ClearGuard.

Use this page when App Review, a parent, a partner, or a device owner needs a plain-English explanation of what ClearGuard installs and how to check that it is active.

Setup Checklist

Install ClearGuard on each iPhone or iPad you want protected.
Open the app and tap Install Profile to install the filtered DNS profile in iOS Settings.
Tap Run Check in ClearGuard to apply Screen Time, Safari, and Browser Guard checks when the required Apple entitlements are available.
Use the app dashboard to confirm profile, DNS, browser guard, and guarded-site status.

Troubleshooting

If a protected site opens, reinstall the profile and run the app check again.
If a useful site is too restricted, review the Guarded Sites tab instead of turning protection off entirely.
For managed devices, install the profile with MDM or device supervision for stronger tamper resistance.