Support
Help setting up or verifying ClearGuard.
Use this page when App Review, a parent, a partner, or a device owner needs a plain-English explanation of what ClearGuard installs and how to check that it is active.
Setup Checklist
- Install ClearGuard on each iPhone or iPad you want protected.
- Open the app and tap Install Profile to install the filtered DNS profile in iOS Settings.
- Tap Run Check in ClearGuard to apply Screen Time, Safari, and Browser Guard checks when the required Apple entitlements are available.
- Use the app dashboard to confirm profile, DNS, browser guard, and guarded-site status.
Troubleshooting
- If a protected site opens, reinstall the profile and run the app check again.
- If a useful site is too restricted, review the Guarded Sites tab instead of turning protection off entirely.
- For managed devices, install the profile with MDM or device supervision for stronger tamper resistance.